Team Questions
How do I create a team?
In order to create a team you must first start the registration process. You will find that you can create your team on the third page of registration after you have selected your race category and told us who you are!
My team has already been created. How do I join it?
1. Begin the registration process, and on the third page of registration, after you have selected your category and told us who you are, you will find the option to select a team.
a. The team option has a drop-down menu where you can search for your team.
b. Once you have selected your team and submit your registration you are now a part of that team
How do I view my Team’s fundraising page?
2. Scroll down to the ‘Current and Upcoming Events’ section
3. Click the blue ‘Actions’ button, and select ‘View Team Fundraising Page’
How do I become the Team Captain?
To become the Team Captain you must be the first person to register/create the Team.
How do I update the Team Captain?
If you need to change the Team Captain please reach out to help@enmotive.com and this can be changed!
As a Team Captain, how do I make updates to our Team Fundraising Page?
2. ‘Teams’ will be listed at the bottom of the page – scroll to your team
3. Click ‘Manage Team’
4. Click the blue ‘Actions’ button
You will see several options, including: view Team Fundraising page, create a Team password, invite other team members, download team roster, and download donor list
As a Team Captain how do I manage my Team?
2. ‘Teams’ will be listed at the bottom of the page – scroll to your team
3. Click ‘Manage Team’ – only Team Captain will have this option to manage, if you are not the Team Captain it will only say ‘View Team’
4. Click the blue ‘Actions’ button
You will see all the options you have as a team captain here:
· View Registration – Takes you to that individual’s registration page to view their registration details
· View Individual Fundraising Page – Takes you to that individual’s fundraising page if they are needing their fundraising page link sent to them
· View Team Fundraising Page – Takes you to the Team Fundraising Page to view or make changes
· Team Acess Code – Set a team access code so anyone who tries to join your team must know the access code.
· Invite Team Members – Provides you two options to either invite someone who is already registered to join your team OR to invite someone who is not registered yet by sending them an email
· Contact Team Members – Allows you to send emails to your team roster
· Download Team Roster – Creates an excel report for the Team Captain to see who is on their team with added details
· Download Donor List – A report for you to see a list of who has donated to your team as well as the amounts, messages and dates
If I am not the Team Captain how do I make edits to the Team Fundraising page?
Only the Team Captain can make edits to the Team Fundraising page.
Am I required to be a part of a team?
Nope! You do not have to join a team to complete registration.
How do I send my Team Fundraising page to invite friends and family to donate to my team’s fundraising efforts?
2. Scroll down to the ‘Current and Upcoming Events’ section
3. Click the blue ‘Actions’ button
4. Click on “View Personal Fundraising Page”
5. Click on your Team Name to go to Team Fundraiser page
6. See options to share by email, Facebook, Twitter on upper right
How do I invite my friends and family to join my team?
2. Scroll down to the ‘Current and Upcoming Events’ section
3. Click the blue ‘Actions’ button
4. Click ‘View Team’
4. Click ‘Invite Teammate’
5. Once you click this, your default email will open with a link to email out!
Why can’t I upload photos to my team’s fundraising page?
If you are not the team captain of the team fundraising page you will not be able to add photos to the slideshow. You may add photos to your individual fundraising page!
Personal Fundraising Questions
How do I view my Personal Fundraising page?
To view your individual fundraising page follow these steps:
2. Scroll down to the ‘Current and Upcoming Events’ section
3. Click the blue ‘Actions’ button
4. Click ‘View Personal Fundraising Page’
*You will be prompted to set up your fundraising page the first time you go to view it
How do I edit my ‘Personal Fundraising Page’
2. Scroll down to the ‘Current and Upcoming Events’ section
3. Click the blue ‘Actions’ button
4. Click ‘View Personal Fundraising Page’
5. Click the blue box in the right side of the screen that says ‘My Fundraising Settings’
Here you will see a few options to edit:
· Fundraising Settings – allows you to change your fundraising goal and your fundraising description that is listed on your page
· Upload Images – add pictures to the slideshow that is presented on your fundraising page
I am not registered for the race. Can I still donate to an individual or a team?
Not a problem! To donate to a team or individual without being registered all you have to do is click here and search for the individual or team you wish to donate to.
How do I donate to the organization without selecting an individual fundraiser or a team?
Click here to donate directly to Strides for Peace or one of our Community Partners or Affiliates.
How do I send my fundraising page to friends and family?
You have a variety of options on how to send your fundraising link to all your friends and family. When on your individual fundraising page under the ‘Donate’ button there are three smaller buttons for you to send a link out via Twitter, Facebook or your email.
How do I change the image on my fundraising page?
When on your fundraising page, click the blue drop down menu that says ‘my fundraising settings’. Within this section click ‘upload images’.
Registration Questions
How do I update personal information within my account?
2. You can change all personal information here such as email, password address etc
Please note: If you need to change your name or birthdate you must contact
help@enmotive.com to get this updated
Can I register more than one person under my account?
Yes! You can register as many people as you want under your account. You can do so by selecting the ‘register another person’ option on the last page of registration, or you can start a new registration and enter your email as the account holder.
I have a coupon code! Where do I enter this?
Any coupon code you have will be entered on the last page of registration before you submit your credit card information.
What is the Refer-a-Friend program and how can I participate?
It's so much more fun to run with a friend! The Refer-a-Friend program generates a unique code for each registrant that you can share with your friends and family. You will get $5 BACK* for every person who registers with your code, and $5 OFF for them!
Need to look up your code? No problem! Just follow these steps:
1. Log into your EnMotive Account
2. Open the "My Account" tab in the upper right corner of the screen
3. Click on Blue ACTIONS button, next to the correct upcoming race, and select "View Registration" --you'll see the code listed on your registration page.
*Refund cannot exceed the cost of category fee paid and amount will be refunded following the event date. Code can only be applied to the same event.
For more assistance on registration questions visit the Knowledge Help site!
